FAQ about aeDating 3.0 Dating Site Software

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Frequently Asked Questions About AEwebworks Personals Software
Purchasing personals software (or dating scripts) for your matchmaking site can be a long process. To make your search easier, we've compiled a list of the most frequently asked questions about AEwebworks' personals software and free dating software products. If you have questions that aren't answered here, please feel free to contact us. We'll be glad to provide the information you need about using our products on your own dating website.

Installation Questions
Do you offer free installation of your personals software?
Yes, of course! We'll handle that process for you. Just answer a few questions about your dating site, and we'll setup everything plus email you your license number. Keep in mind that all our packages also include lifetime tech support and free lifetime version upgrades.

Is it possible for me to install the personals software on my own dating website?
Sure! We'll send you the necessary documentation so you can install the personals software on your own. Feel free to contact our technical support department if you have questions.

Would it be difficult to integrate the dating scripts with our credit card processing provider?
Not at all. It's easy to integrate any card processor. We've done it with several merchant gateways with great success. You should have no problems, but if you have questions, don't hesitate to contact us and we will provide integration for you at no additional cost.

Is there a merchant gateway already setup in the personals software?
Yes, the personals software is setup by default to use old (under 200000) 2checkout.com. aeDating Personals Software is also set up to work with PayPal and CCbill (supports only membership payments). You'll need to open accounts with them: open old (under 200000) 2chechkout account, open PayPal account, open CCBill account in order to use their system. Other payment processing companies may also be used. Simply integrate your preferred merchant provider with your own dating site or let us do it for you.





Administration Questions

Can we customize the dating scripts to add colors, text, and pictures?
Sure you can! In fact, it is what you should definitely do first. You'll love how simple it is to make changes. You only have to modify one text file and one design file. We also offer custom graphics and layout design services for our dating scripts, by the way.

Do I have to verify every new member profile manually?
By default, the personals software is setup so you have to verify every member manually. If you want, you can change that setting to "automatic verification" then just look at your members' database from time to time.

What's the maximum number of files (members' profiles) that can be handled by the dating scripts you offer?
We tested it by artificially running 8,000,000 profiles with photos, and it worked fine. In practice, the dating site software is currently handling over 30,000 profiles of active members on one site.





Member Questions

How many photographs can a user submit?
As many as you'll allow them to submit. The number of photos can be modified in the admin panel of the matchmaking software (from 0 to unlimited) to suit your own dating site's needs.

Can I offer completely free membership for all?
Yes, you can turn "free dating site" mode on and all your members will be able to use all services absolutely free. This can be turned off anytime, so it's a great tool to promote your site on early stages.

Does your personals script preserve members' privacy?
Yes, of course. If you wan to run an anonymous dating website, you can just switch to "anonymous dating site" mode and all your members will communicate through your site anonymously.





Technical Questions

Do I also get the code when I buy your personals software?
Yes, you get non-encrypted, open-source code which you can modify as you wish to fit your own dating website according to our License Agreement.

What are the technical requirements for aeDating personals software?
aeDating requires 1Mb of space and 100K of MySQL DB space for installation. Your host must have any Linux/Unix (RedHat, Debian, FreeBSD, Mandrake, etc.) or Windows OS, Apache Web Server, PHP 4.1 and higher (Apache and CGI modules), MySQL 3.23 and higher, ImageMagick (for photos upload), SOX (for audio upload), SendMail or Postfix, Cron (Shell access (SSH) or other access to setting Cron Jobs required). Otherwise we will not be able to install aeDating properly.

How soon can I download the dating scripts after I purchase it?
As soon as your payment is processed and verified, we will send you the package along with all manuals and will start installation procedure (unless you choose to install aeDating yourself).

How fast will I get a response from tech support? What is the average wait time?
We pride ourselves on the speed of our support! We have a qualified, full-time support staff consisting of programmers, coders, database designers, and security specialists standing by. Generally we respond within a few hours. If your email arrives during our working hours (from 3:00 am GMT to 2:00 pm GMT), you will most probably get a response within 30 minutes. To date, there have been no cases where an answer was not provided within 24 hours.

Can the dating scripts sit on a shared hosting or do they have to reside on a dedicated server?
The software can be used on a shared or dedicated hosting account. You can start with a small shared account and upgrade when your site grows. We recommend HostForWeb as a cheap, fast, and reliable hosting for a site powered by aeDating.

Which languages are supported by your dating scripts?
The software supports as many languages as you need - all you need is to translate one file and upload it to your server in order to make it support another language. By default, it has only an English-language file.





Other Questions

When you upgrade the personals software, do I get free upgrades for my own dating site also?
Absolutely... for life!

What are your payment terms, and how do I order?
Full payment should be made prior to the dating scripts being installed. We accept credit cards, wire transfers, and Western Union transfers. Just use our buyer's form to place your order. Complete the information, and we'll send you a payment request letter with further instructions or with a link to secure online payment form via 2checkout.com. It takes a few hours to process and verify the payment.

Is the fee one time?
Yes. And once you buy a license, you have the right to free lifetime version personals software upgrades of the entire package or separate modules.

Do you offer free dating software?
Free dating software is offered. And -- if you need simple directory dating scripts -- you'll be glad you found us! "aeDirectory" is a full-featured links directory dating script that is loved by website users. This free dating software was also built with the search engines in mind in order to allow your site to rank high.

You'll find a simple, but flexible, administration system with powerful features not found in other links directory scripts.

All we ask in return for our free dating software is two small links to our sites on your directory pages. Please leave them in place for as long as you use the software. "aeDirectory" is also a great addition to your dating site powered by aeDating!

What are the aeDating 3.0 license limitations?
aeDating 3.0 software license is per one site/domain only. You have to buy additional license for each new site. License is not time-limited and includes free lifetime version upgrades.

Are USERPLANE apps included into $690 package?
No, they are separate add-ons that can be installed for an extra fee. Although USERPLANE normally charges $500 for installation, we can install USERPLANE apps to your aeDating-powered site for just $299. Ongoing monthly fees should be paid directly to USERPLANE.

Can I buy aeDating now and USERPLANE later? Will the cost for USERPLANE apps be the same?
Sure, you can always buy aeDating now and order USERPLANE apps installation later. As long as USERPLANE does not change price for its applications installation fee (299$) will remain the same.


Buy aeDating 3.0 Personals Software Now
To give you the most buying security possible, we process all transactions for our matchmaking software manually. Please complete the ordering form, and we will contact you to arrange payment and discuss your specific needs. We accept payment via credit cards, checking accounts, bank wire transfers, and Western Union transfers.